Get call

GET

https://api.levrage.ai/v1/calls/:call_id

GET

/v1/calls/:call_id

import requests
url = "https://api.levrage.ai/v1/calls/call_id"
headers = {"Authorization": "Bearer <token>"}
response = requests.get(url, headers=headers)
print(response.json())

{
  "data": {
    "id": "string",
    "session_id": "string",
    "phone_number": "string",
    "direction": "string",
    "status": "string",
    "agent_id": "string",
    "started_at": "2024-01-15T09:30:00Z",
    "ended_at": "2024-01-15T09:30:00Z",
    "duration_seconds": 1,
    "duration_minutes": 1.1,
    "agent_type": "string",
    "agent_name": "string",
    "contact_name": "string",
    "campaign_id": "string",
    "campaign_name": "string",
    "outcome": "string",
    "sentiment": "string",
    "handover": false,
    "call_summary": "string",
    "call_end_reason": "string",
    "ended_by": "string",
    "details_collection": {
      "status": "string",
      "score": 1.1,
      "collected_details": [
        "string"
      ],
      "collected_values": {}
    },
    "recording_url": "string",
    "ai_cost": 1.1,
    "telephony_cost": 1.1,
    "total_cost": 1.1,
    "created_at": "2024-01-15T09:30:00Z"
  },
  "request_id": "string",
  "timestamp": "2024-01-15T09:30:00Z",
  "success": true
}

One call in full: who, when, outcome, summary, details collected and transcript. call_id is the call’s session_id as GET /calls returns it (its id works too when it is the same).

Authentication

AuthorizationBearer

Bearer authentication of the form Bearer <token>, where token is your auth token.

Path parameters

call_idstringRequired

Response

Successful Response

dataobject

Single call record with full details.

request_idstring

timestampdatetime

successbooleanOptionalDefaults to true

Errors

422

Unprocessable Entity Error