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Skills

Preview skills

Check a skills set-up before saving it: whether it is ready, what is missing, the customer details it needs, its steps, the situations it handles and what it records. The skills’ script itself is not returned.

Authentication

AuthorizationBearer

Bearer authentication of the form Bearer <token>, where token is your auth token.

Request

This endpoint expects an object.
skillsobjectRequired

Skills installed on the agent (GET /skills lists them). The agent’s instructions are built from these on every call or chat; its own prompt is kept as notes.

namestring or nullOptional
The agent's name.
brand_namestring or nullOptional
The business the agent speaks for.
languagestring or nullOptional
Main language, e.g. Hindi.
chat_modebooleanOptionalDefaults to false
The agent answers chats, not calls.
transfer_numberstring or nullOptional
Transfer number, if the agent has one.

Response

Successful Response

Errors

422
Unprocessable Entity Error